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For support inquiries regarding products purchased on the Adobe Marketplace: please provide the product name and describe exactly what the issue is.
If you’ve got any question about an item that was bought on GraphicRiver.net or creativemartket.com, please login to your respective market place account. Ask your questions or tell us your issues only by using the e-mail form on the market place websites.
We only give support for our premium items from the market places themselves.